Terms of service
TERMS OF SERVICE
Effective Date: December 12, 2025
Welcome to Diamond Pet Supply. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.
If you do not agree to these Terms, please do not use our website or services.
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USE OF OUR WEBSITE
You agree to use this website for lawful purposes only and in a manner that does not infringe on the rights of, restrict, or inhibit the use of this site by any third party.
We reserve the right to refuse service to anyone for any reason at any time.
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PRODUCT INFORMATION
Diamond Pet Supply offers pet consumable products designed to support everyday care routines.
All product descriptions, images, and information are provided for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary depending on the pet.
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ORDERS & PAYMENT
By placing an order, you represent that you are authorized to use the payment method provided.
All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice.
We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud or unauthorized activity.
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SUBSCRIPTIONS (WHEN APPLICABLE)
If you enroll in a subscription, you authorize Diamond Pet Supply to charge your payment method on a recurring basis according to the selected delivery schedule.
You may modify or cancel a subscription before the next billing date through your account or by contacting support@diamondpetsupply.com.
Subscription orders that have already been processed or shipped are not eligible for cancellation or refund.
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RETURNS & REFUNDS
Please refer to our Return & Refund Policy for details regarding returns, refunds, and exchanges.
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INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics, and trademarks, is the property of Diamond Pet Supply or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
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LIMITATION OF LIABILITY
To the fullest extent permitted by law, Diamond Pet Supply shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
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DISCLAIMERS
Our products are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee uninterrupted or error-free access to our website or services.
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INDEMNIFICATION
You agree to indemnify and hold harmless Diamond Pet Supply, its affiliates, and partners from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these Terms.
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GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Diamond Pet Supply operates, without regard to conflict of law principles.
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CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.
Your continued use of the website constitutes acceptance of the revised Terms.
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CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
support@diamondpetsupply.com